Privacy & Data Protection

Privacy Policy

Effective Date: October 4, 2026 • Last Updated: October 2026

This Privacy Policy describes how Red Seal Ace, operated by Anna Lonkina (Sole Proprietorship) ("we", "us", "our"), collects, uses, discloses, and protects your personal information when you visit or make a purchase on https://redsealace.com (the "Platform").

We operate in compliance with the Personal Information Protection Act of British Columbia (BC PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

Information We Collect

We collect only the information necessary to provide, secure, and improve our educational services:

Account Information: When you register, we collect your email address and authentication credentials via Supabase Authentication.

Transaction Details: When you purchase an access pass, payment details are collected directly by our payment processor, Stripe. We do not collect, process, or store your full credit card numbers or CVC codes on our servers. We receive only transaction metadata (such as customer ID, purchase amount, date, and payment status).

Usage & Study Data: We record your interaction with practice exams, question answers, completion scores, and time spent on modules to generate your study analytics.

Technical Information: IP address, browser type, device information, and essential session cookies necessary for platform security and authentication persistence.

How We Use Your Information

We use the collected information strictly for:

Providing access to interactive practice tests, study tools, and analytics.
Processing payments and sending automated receipts.
Authenticating your login sessions and preventing account sharing or unauthorized scraping.
Responding to technical support and billing inquiries.
Fulfilling our legal and tax accounting obligations under Canadian law.

Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We share information only with trusted third-party service providers essential for platform operations:

Stripe: Secure payment processing, fraud prevention, and billing management.

Supabase: Secure cloud database infrastructure, data storage, and user authentication.

Legal Authorities: Only when strictly required by applicable Canadian law, court order, or governmental regulation.

Data Storage and Security

Encryption & Hosting: Your data is stored securely using encrypted cloud databases provided by Supabase with industry-standard TLS encryption in transit and AES encryption at rest.

Access Controls: We implement strict access controls to prevent unauthorized access, loss, misuse, or alteration of personal data.

Electronic Safeguards: While we use robust technical safeguards, no method of electronic transmission over the Internet is 100% secure.

Data Retention

We retain your account details and test statistics for as long as your account remains active or as needed to provide you with services. Transaction records are retained for the period required by Canadian tax authorities (CRA). You may request the deletion of your account and personal study history at any time by contacting our support team.

Cookies and Tracking

We use only essential and functional cookies required to maintain your active login session and ensure platform security. We do not use third-party behavioral advertising trackers.

Your Privacy Rights

Under Canadian privacy legislation, you have the right to:

Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete personal information.
Request the deletion of your personal data, subject to legal or record-keeping requirements.

Exercising Your Rights: To exercise any of these rights, please email us directly at support@redsealace.com.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Platform Red Seal Ace

Operator Anna Lonkina

Location Burnaby, British Columbia, Canada

Privacy & Support Email support@redsealace.com

Website https://redsealace.com